Make it easy for people to say “Yes!” Have you ever made a decision to go after something you really wanted or needed, feeling totally confident and sure that you could get it, only to find your confidence, or the confidence of your audience, slipping away half way...

Were you ever in a situation where you wanted to make a really good impression because there was so much riding on it, like an important job interview or a presentation but, having sought advice on how best to succeed you were told “just be yourself”? How did you...